Twelve sandwich, wrap and baguette platters is a substantial lunch order, and for the team at Woolcock Institute of Medical Research in Macquarie Park, that scale made sense. Research environments tend to run on tight midday windows, and having enough food for everyone to eat without waiting around matters more than most clients let on.

The pastries came alongside, a single fourteen pack that felt like it was earmarked for a morning meeting or a break earlier in the day. By the time the platters arrived for lunch, those would have already done their job.

What stood out practically was how the two parts of the order were clearly intended for different moments. That kind of split across a working day is something we see often with research and medical teams who rarely get a clean hour to themselves.