Feedwell in Action
Created from the freshest ingredients to corporate offices all over Sydney
Check if we deliver to you?
New Products!
FAQs
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Where do you deliver to?
We deliver delicious food to over 360 suburbs all over Sydney – simply enter your postcode or suburb in the section above called “Check if we deliver to you” to find out if we deliver to your suburb.
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What precautions does Feedwell take with COVID?
We have gone over and above the government requirements to ensure the safety of our customers and staff. We have a registered COVID safe plan with the NSW Government which includes strict requirements around sanitisation, quarantine, covid testing and self isolation requirements.
If your company is not allowing deliveries at this stage to your premises, we offer contactless pick up from our store located at 56 Pitt St, Sydney also. Alternatively, we can provide delivery to your lobby or reception area for you to collect.
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Is there a delivery fee?
Yes, there is a delivery fee depending on your suburb.
Click here to check out minimum order amounts, and delivery fees for your suburb.
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Is there a minimum order?
We have minimum orders for our corporate catering depending on what suburb we are delivering to. The minimums are fairly low so you shouldn’t have an issue reaching it. Simply enter your postcode or suburb in the section above called “Check if we deliver to you” to find out the minimum order amount for your suburb.
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Can I get a quote instead of ordering online?
Of course! We are more than happy to put together a quote for you to make sure you are completely satisfied before making the order. Please email at orders@feedwell.com.au us or call us at (02) 9252 1982.
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How do I order catering services?
There are three ways to place a catering order.
Option 1: Simply order online – just click through to the menu above for our office catering options. This is easy and convenient, and you can save all your delivery information for next time!
Option 2: Email us at orders@feedwell.com.au
Option 3: Call us on (02) 9252 1982
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What is your cut off time to order?
Our orders cut off at 4pm for next day delivery for the suburbs which are within our delivery zones.
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Can you do last minute orders?
We always try our absolute best to accommodate last minute requests for catering in Sydney. If you have a last minute order, please call us on (02) 9252 1982 as soon as possible.
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I don’t know how much to order – can you help?
It’s sometimes tricky to decide how much to order. Feel free to email us at orders@feedwell.com.au or call us on (02) 9252 1982 and we can give you some suggestions and help tailor make an order for you :)
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Do you deliver catering services on weekends?
Yes, we offer Saturday catering deliveries across Sydney.
Please note that the minimum order value for Saturday deliveries is $500. Orders can be placed online for either delivery or pick-up.
Weekend deliveries also incur an additional surcharge on top of the standard delivery fee for your suburb. The Saturday surcharge is $20.
We usually do not deliver on Sundays. However, feel free to email your enquiry to orders@feedwell.com.au and our team will check if we can accommodate your request.
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Do you cater for people with dietaries and allergens?
We package dietary and allergy items separately with labels so you know what is what. However our products are made in a kitchen whereby ingredients such as eggs, fish, sesame, peanuts, milk, soy, nuts, tree nuts, gluten, lupin, sulphites and crustaceans are also used. We therefore cannot guarantee the complete absence of these ingredients and some products may inadvertently contain these ingredients and cross-contamination may occur. It’s important for customers with food allergies to be aware of this risk and we do not assume liability for reactions from the meal consumed.
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Can I collect the order?
Certainly! When you get to the checkout, simply select “Pick Up” as your option instead of delivery. At the moment collection is available from our Pitt St store in the Sydney CBD.
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Can I cancel my order?
Yes you can. Our standard cancellations terms are as follows:
- Cancellations 3 business days before, will incur no fee.
- Cancellations 2 business days before will incur a 50% fee of the total invoice.
- Cancellations within 1 business day will incur full charge.
Despite this, we will always do our best to minimize any cancellation fee if possible, so please contact us asap if there is any change to your order.
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I’m interested in your corporate catering services, can I get samples first?
We would love to stop by with some tasty samples. This is a great way for you to meet our team, ask as many questions, and try the delicious food before you buy the food! Feel free to email at orders@feedwell.com.au or call us on 9252 1982 to arrange this.
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Can I set up an account with you with credit terms instead of paying online?
If you process ongoing orders, we can usually set up an account for you! Please contact us on (02) 9252 1982 or email us at orders@feedwell.com.au and we can process your request. We can turn this around really quickly.
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Any other questions about office and corporate catering?
Please reach out to us if you have a question about our office catering and corporate catering services! We love to chat with all our customers and will resolve any queries you have as soon as possible
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Is your meat halal?
It sure is! The chicken and beef we use are both halal certified.